The demo always works. Someone types a prompt, a finished asset appears, the room nods. Six months later you have a subscription nobody uses and a line item nobody can explain.
The expensive part of this decision is not the license. It is the year you spend discovering you bought the wrong thing. So the evaluation has to test the parts a demo is designed not to show.
Ask what you keep when you leave.
Start at the exit. An agentic system accumulates your brand rules, your briefs, your decision history, your approvals. That accumulation is the asset, not the interface. If it lives in a format you cannot export, you are not building equity. You are renting it, and rent goes up.
The companion question is what happens when the model changes, because it will. A system wired to a single vendor inherits that vendor''s roadmap, pricing, and outages. Ask whether routing is model-agnostic, meaning the same workflow runs on a different model next quarter without a rebuild. Our architectural stance on portability and no lock-in is written out on our posture page, because it is the question most likely to cost a buyer money later.
Ask who signs off, and what the system can touch.
Two questions decide whether procurement clears this or stalls it for a year.
First: where is the approval gate? A system that ships without human sign-off is not faster. It is a liability with a scheduler attached. The gate is what makes volume safe, and it should be a named checkpoint inside the workflow, visible in the interface, not a reassurance in the deck.
Second: what access does it actually need? Read-only connectors and audit-grade logs are the difference between a security review that takes two weeks and one that takes two quarters. If a vendor asks for write access to your core systems on day one, that is an answer. So is a vendor who cannot show you a log of what ran, when, on whose approval.
Ask what it costs to run, not what it costs to buy.
License price is the smallest number in this decision. The real cost structure is model spend, operator time, and rework.
The reference we can speak to is our own: 13 agents and a 12-operator roster produced 44,000+ runs in 63 days, on under $50 of model spend. The point is not the figure. The point is that the figure is knowable. A vendor who cannot tell you what a thousand runs cost has not built a system. They have built a wrapper around someone else''s.
Then ask what changes on a horizon you can hold them to. Ours is 3 to 5 times the throughput within 90 days, on the same headcount, because the constraint moves from producing work to reviewing it. That is a claim you can audit. Vague promises about transformation are not.
Finally, ask to see the roster. A serious system has named agents with defined jobs and owners, wired into a documented architecture. If the answer is one general assistant with a friendly name, you are buying a chat window.
None of these questions are about the technology. They are about whether what you buy compounds or expires. Ask them in the first meeting and you will learn more than any demo can tell you. If you want to run them against your own situation, book the strategy blueprint call at dashboardrdlbagency.com/book.