Packaged Solutions

Always-on · social intelligence

Stop reacting a week late.

Every competitor post and brand mention, scraped, scored, and turned into an on-brand reply or counter-move while it still matters. Your brand stops reacting a week late.

A dense field of competitor posts and brand mentions resolving into a single scored signal.
Social Listen & Response · always-on social intelligence
How it works

Signal in. Judgment through. Work out.

Step 01

Listen

Agents watch every channel your brand and your competitors touch. Posts, mentions, reviews, and comments land in one stream as they happen.

Step 02

Score

Each item is scored for reach, sentiment, and urgency against your brand rules. The noise falls away and the few items that matter surface first.

Step 03

Draft

For anything worth a response, an on-brand reply or counter-move is drafted in your voice, ready in minutes rather than days.

Step 04

Approve

A human gate reviews what ships. You keep the final word; the system keeps the speed.

What you get

Scope, not promises.

  • A live monitoring stream across your channels and named competitors.
  • A scoring model tuned to your brand rules for reach, sentiment, and urgency.
  • On-brand reply and counter-move drafts written in your voice.
  • A human approval gate before anything publishes.
  • A weekly signal digest of what moved and why.
Who it is for

Built for a specific seat.

This is for brands whose category moves faster than their calendar. If a competitor launch or a mention thread can shift your week and you are learning about it late, the response window is already closing. This closes it.

Questions

Asked before you sign.

Q01How fast is a response actually ready?

Minutes, not days. The stream is scored as items land, and anything worth answering arrives in your review queue with a draft already written in your voice. Your approval is the longest step, by design.

Q02Which channels and competitors can it watch?

Any public surface your category lives on: social platforms, review sites, forums, and press. You name the competitors; the system tracks their posts, launches, and the conversations around them.

Q03Will replies actually sound like us?

The drafts are generated against your brand rules, register, and past approved responses, and every reply passes your gate before it publishes. The system learns from what you approve and what you edit.

Q04What does setup look like?

We map your channels, competitors, and voice in the first session, tune the scoring for two weeks against your feedback, and hand you a live stream. Most teams are running approvals in under an hour a day.

Map your mentions.

See what your brand and your competitors are saying, scored and ready to answer. We map your first stream on the call.